Relationships | The Career Success Library

Discover the personal and professional benefits of mentorship and how to leverage it in your own career (both as a mentor and mentee), whether or not your organization provides a formal program.

Exploring Informal Leadership

Training Webinars

The concept of “informal leadership” can be a little fuzzy. Many professionals want to embrace leadership principles, but they worry about overstepping. Whether or not you aspire to become a “formal” leader, it’s important to understand this concept and demonstrate leadership qualities in ALL your professional roles. This webinar will show you how!

How to Build Trust in the Workplace

Training Webinars

Building or rebuilding trust in the workplace is not only possible, it’s relatively simple (though not necessarily easy!). Leveraging a few thoughtful strategies, you can begin to break down walls and build new, productive bridges with your colleagues—and everyone will benefit when you do! This webinar will show you how!

How to Work With (and For) Difficult People

Training Webinars

The workplace is full of difficult people! You aren’t going to “love” everyone you work with or for, but you still have to find a way to create productive working relationships with them. Whether you find yourself working with difficult clients, bosses, or co-workers, this session will offer specific strategies to help you rise above the frustration and get things done, without losing your cool.

Q&A | Ask the Career Coach May 2021

Q&A Sessions

Topics covered include..

How to improve accuracy and attention to detail

How to manage the calendar with both in-person and virtual meetings

How to successfully transition into a new job

How to address gaps in employment in your resume

How to signal to your network on LinkedIn that you’re job searching

How to build a strong relationship with a new leader

And much, much more!

Q&A | Ask the Career Coach February 2021

Q&A Sessions

Topics covered include..

How to handle a meeting manager that constantly derails the meeting

How to separate what you control vs. what you influence as an assistant

How to adapt if your manager/leader has a different work style than you (and is a micromanager!)

How to deal when someone is lying about you to your boss

How to deal when your boss is nit-picking your work

And much, much more!

The Power of Modern Business Etiquette

Training Webinars

Etiquette may sound like an antiquated term, but it’s a concept that still very much applies in our modern business world. It’s no exaggeration to say that your knowledge of etiquette (or lack thereof) can make or break your career.

Q&A | Ask the Career Coach June 2020

Q&A Sessions

Topics covered include..

How to get ahead when a manager is “sabotaging” your growth

How to deal a new co-worker who is overstepping

How to evaluate whether a situation is ethical or not

Is it possible to change jobs during the pandemic?

How to shift perceptions of administrative staff

How will AI impact the admin field?

And so much more!

Q&A | Ask the Career Coach May 2020

Q&A Sessions

Topics covered include…

How to work for a difficult boss

How to explain your past relationship with a “bad” boss (in interviews and with your new boss)

Ideas for fun virtual employee gatherings

How to encourage your executive to release control of work to you

How to manage a leader who contradicts himself (and cover your own behind!)

How to distribute workload amongst a team

And so much more!

The Art of Constructive Conflict

Training Webinars

In the workplace, conflict is to be expected—and that’s not necessarily a bad thing. When handled in the right way, conflict can help you build deeper, richer relationships. It can yield a more dynamic conversation that results in better decisions and more creative solutions. The art of constructive conflict is, indeed, an essential skill for any career-minded professional to master.

How to Overcome the 10 Most Common Admin Challenges

Digital Downloads

This report helps you develop stronger relationships with even the toughest execs, shows you how to manage the overwhelming demands of the job, and explains how to deal with the most common (pesky) frustrations in the admin world.